Top Legacy Email Archiving Solutions: a Comparison Guide
Key questions to ask vendors before migrating email archives to ensure you meet today's data security, regulatory compliance, and litigation requirements.
Table of Contents
Legacy email archiving solutions haven’t kept pace with the times...
Today, legacy email archiving software, such as Veritas Enterprise Vault, Dell EMC SourceOne, Mimecast, OpenText AXS-One Archive, and GWAVA Retain, haven’t kept pace with the times, exposing their customers to data breaches and ransomware risks, and forcing them to create time-consuming workarounds to search and access the data. In the case of SourceOne, support is being dropped altogether. Additionally, data in these archives is siloed and isolated from other data that is subject to retention requirements, hindering data insights and creating obstacles to effectively manage legal holds and e-discovery or leverage the data for analytics and AI applications. As a result, organizations like yours are increasingly looking for more modern alternatives. Your corporate digital transformation initiatives, the adoption of cloud-based technologies, retirement of technical debt and AI-driven initiatives make cloud-based email archiving a much more attractive prospect.
Migrating from an on-premises archive to the cloud (or from a legacy archiving application in the cloud) should provide a way to not only securely manage your inactive and sensitive data but also support your digital communications governance needs going forward.
Archive360 is the unified data governance company transforming how organizations identify, collect, manage, and act on their data. We’ve not only helped more than 2000 companies and government agencies around the world migrate data from their existing legacy email archiving solution. We’ve also provided them with a unified data governance platform that’s highly scalable and secure to ensure data from active and decommissioned business systems is compliantly managed and readily accessible for e-discovery, analytics, and AI.
There are several key questions you should ask any archive migration or email archiving vendor before you select a solution.,
Key Questions to Ask Before You Make Your Decision
Have you migrated data from our type of email archive before?
What assurances can you give me that everything is migrated successfully? Will the migration be seamless to end users?
Whether you’re migrating data from an on-premises archive like Enterprise Vault or SourceOne, a SaaS solution like Mimecast, Smarsh, ZL, or Global Relay, you should mitigate migration risks by ensuring the vendor has extensive experience successfully migrating data from your email archive product. When planning an email archive migration, keep in mind the importance of preserving data authenticity should the data ever be subject to an investigation and the migration's impact on end users. It’s crucial to verify that the migration of your current archived data can be completed without damaging the chain of custody or impacting your day-to-day operations.
Can you archive other types of data besides email? Is it scalable to meet our needs?
In addition to email, will your organization need to archive data from other digital communications applications? For instance, collaboration data from applications such as Microsoft Teams or Slack? Or SMS data, audio and video? What about structured data from legacy applications?
As you think about data archiving going forward, you should plan for the different types of data your organization will need to retain as well as how you’ll need to access them. In the future, email may only account for a small percentage of the data that your team will need to archive, manage and make available for search or business intelligence. Ensure the vendor can demonstrate how they will be able to cost-effectively scale, in terms of data types and data volume, to support your ongoing and future workloads.
Can you migrate our journal data?
Are you currently archiving journal data for regulatory compliance? In the future, will you need to journal data?
Depending on why you’re looking to migrate your email archive and your archiving needs in the future, you will need to plan for what to do with your legacy journal, as well as where and how to compliantly archive your journal in the future.
Do you know how much archived data you have? Does that include data for inactive and departed users?
Prior to implementing a new email archiving policy (including archiving directly within Microsoft 365), organizations should review what data they have and decide where and how they want to manage it going forward. If there is a need to archive journal data, you will need to be sure the 3rd party vendor can do so compliantly, cost-effectively, and in a manner where you retain control of your data. That includes meeting data sovereignty requirements, ensuring data authenticity, and not charging additional fees to search or export archived data.
How will my data be stored and processed?
In the future, do you want your archives hosted on-premises, online through a SaaS solution, or in your own cloud tenant?
How you answer these questions can impact the level of control your organization has over its data. Not all cloud-based archives offer the same level of control. Traditional and multi-tenant SaaS solutions often come with restrictions - such as data portability, storage and data processing limits, and infrastructure and application security protocol ownership.
With Archive360’s single-tenant, dedicated SaaS solution you have complete control over your data – where it is stored, how it is processed, and who can access it.
How much control will we have over data security and data sovereignty?
Thinking about your new email archiving solution, will your security policies and processes be set by your security teams or by your archiving vendor? And who has the rights to create, store, and access your data’s encryption keys? Will you be able to dictate where data is stored, processed and managed to support your data sovereignty obligations?
The best email archiving software integrates with your existing security infrastructure and posture, in accordance with your existing policies and protocols, allowing you to manage your own encryption keys. And allows you to control where (in which country) and how (immutability) data is stored and processed and who has access to it.
What can I do with the archived data?
Will your legal and e-discovery teams be able to search and review the data in the archive? Will they be able to review the archived data in full context (including GIFs, emojis, etc.)? Will your analytics team be able to mine the data for insights? Will your compliance team be able to extend their retention and other governance policies uniformly and consistently to the archived data? Will the data be secured and ready for AI modeling? The ability to access your emails and files in their original format with comprehensive metadata is crucial if you want highly relevant and scalable search results, to carry out analysis and use the latest cloud-based tools to harness AI (Artificial Intelligence) and ML (Machine Learning). This is also critical for your in-house or external counsel or Records Management teams, depending on what industry you’re in and how often historical records need to be accessed.
Technical Guide
Archive360 Legacy Archive Migration
Archive360 takes a different approach to overcome every issue that can occur during a legacy archive migration.
Why Leading Organizations Choose Archive360 for Email Archiving
Zero-trust security. Zero vendor lock-in.
Designed for the hyperscale cloud, trusted by leading global organizations, and able to unlock value from your archived data, Archive360’s Unified Data Governance Platform is the leading choice for organizations looking for a cloud-native platform to centralize the governance of digital communications data. As part of your email archiving solutions comparison, explore Archive360’s powerful platform features below...
Your data, in your cloud under your control
Archive360 works with some of the most security-conscious and compliance-centric businesses and government agencies in the world. That’s why our unified data governance platform was built to be cloud-agnostic. We’re installed in the customer’s own dedicated cloud tenant, your data is always retained in its original format (not ours), and you decide the infrastructure, security, regulatory, and legal configuration to meet your specific requirements.
Purpose-built for the hyperscale cloud
Archive360’s archiving software was designed from the ground up for use in the cloud, including public clouds like Microsoft Azure. Unlike legacy solutions that were developed to be run on-premises and are now delivered as SaaS solutions, Archive360 unlocks all the benefits of the cloud, from pay-as-you-go pricing to on-demand scalability and immense compute power, Archive360 provides a modern, unified data governance platform built for modern business.
Seamlessly Accelerate Data Migration
Moving your existing data from legacy systems is a key consideration, and comparison is a crucial step when deciding on a provider to migrate your on-premises archives or Exchange data archiving solutions. In order to benefit from the many opportunities the cloud offers, you must first find a way to move your on-premises or cloud legacy archives to the hyperscale cloud in a legally defensible manner without the risk of data corruption, inadvertent metadata loss, or change, leaving data behind, negatively impacting ongoing operations and end-user productivity, or damaging chain of custody. Archive360 has carried out more than 2000 successful migrations across a range of legacy solutions and can compliantly migrate your data to the cloud with full control over workload cost/performance. Thanks to our in-depth knowledge of each legacy solution and many years of experience, we can migrate faster and more accurately than other providers like Transvault and QuadroTech, and maintain full chain of custody without impacting your network bandwidth.
You control your security footprint and encryption keys
Your security teams have spent time and money developing security policies and protocols that meet the unique needs of your business and satisfy those of regulatory agencies. Archive360 ensures you don’t have to make exceptions or compromise on any area of your security footprint. Unlike SaaS providers, who can only provide a “one size fits all” security model, Archive360 enables you to configure our solution to satisfy your own security policies and retain complete control over your encryption keys.
Choose where your data is stored
Hyperscale cloud providers offer the widest range of locations in which to store your data. Whether you need customer information to reside in a specific country to meet data sovereignty and privacy laws such as GDPR or are planning to expand your business into new territories, you can choose one or multiple locations to suit your organization’s regulatory needs.
Unlock value by accessing and analyzing your data
User-generated data is quickly becoming the best resource for business insight, yet many are still in the dark. Storing your archived data in its native format in the hyperscale cloud can unlock incredible, actionable insight using modern tools for search and analysis. From AI and ML solutions to the fastest, most accurate search tools, your cloud-based data and email archive can become a new secret weapon for your business.
More than just email data
Your primary concern is email archiving. However, your organization needs to retain other content and records for regulatory or legal reasons. This may include content generated by other e-communication or collaboration platforms, such as Microsoft Teams or Slack. It may also be corporate records generated by back-office systems. It could be data generated by legacy applications that you want to retire. Archive360’s unified data governance platform allows you to retain and manage unstructured content (such as email) as well as structured content (like application data), eliminating data silos and reducing the costs and risks of retaining, searching, and accessing content.
The archiving features you need
No email archiving solutions comparison would be complete without investigating the basic functionality of the platform. When moving away from a legacy archive, it’s important to know that key features your users rely on in your existing solution will still be available. Fortunately, Archive360’s unified data governance platform not only provides the powerful features we’ve already mentioned but does the basics better too. Here’s a sample of the type of functionality you can expect.
Classification and policy-based data retention, legal hold, and entitlements
Data classification is the process of organizing data into categories or data classes. Achive360’s approach to data classification is to collect and organize only data necessary to your organization’s data management needs – where the data needs to be stored, how long it needs to be retained, who owns it, who can access it, whether it is sensitive information, and so forth. This methodology is more efficient and cost-effective than collecting and organizing a source application’s data by mapping together application data models.
Each data class can have its own governance policies, search characteristics, and metadata schema, as opposed to one rigid schema found in other platforms. Using data classes to provide focus on subsets of data enables you to process, govern and search through petabytes of data with far greater efficiency and precision than platforms designed to manage the entire dataset. By applying data management policies, or rules, to specific data classes, you can control how data objects are ingested, transformed, enriched, stored, entitled, retained, and disposed.
Accelerated eDiscovery
Search across all types of digital communications data for a unified set of results. Unlike other platforms that use a single index for all its data, which can make searches across large data sets slow, cumbersome, inconsistent, and costly, the Archive360 cloud-native platform provides different levels of search and indexing based on data classes and other search characteristics.
This approach enables the platform to search across petabytes of data, retrieve and present results faster, more cost-effectively, and with far greater precision than other platforms. With case management, culling/filtering, customizable indexing, and legal hold capabilities baked into the platform, you have complete eDiscovery capability. You can even search for keywords and phrases in video and audio files, as well as other modern data formats such as chat and social media.Datasheet
Archive360 FastCollect™ for Legacy Email Archives
Compliantly migrate 10-20 times faster with complete legal chain of custody
Key Advantages of Archive360 for Email Archiving
As part of your email archiving solutions comparison, you’ll likely have noticed two different types of archiving available, both of which claim to compliantly store and manage your data in the cloud. Therefore, it’s important to understand the difference between true, hyperscale cloud email archiving and Software as a Service (SaaS) solutions.
Unlike SaaS email archiving tools like Mimecast, Smarsh, ZL and Global Relay, the Archive360 platform is deployed in your dedicated cloud infrastructure, versus a shared cloud infrastructure that is used by many others. This is what’s known as a public multi-tenant cloud, and it provides significant drawbacks for the customer.
Deployment is just one of many differences that sets our solution apart and will help you compare email and data archiving solutions.
Drawbacks of multi-tenant SaaS archiving
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No control over scalability
Multi-tenant SaaS archive vendors need to balance data processing resources across all their tenants. They can limit the flow of your data into and out of their platform as well as limit search performance, particularly when large datasets are involved.
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No control over security
SaaS archives don’t allow you to set your own security processes and protocols because they follow a one-size-fits-all approach to security. This means you will have to agree to your SaaS vendor’s security practices rather than set your own. From firewalls and data center security to the level of training and background checks carried out on those with access to your data, security compromises will have to be made if you opt for a multi-tenant SaaS solution.
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Limited control over encryption keys
Controlling your own encryption keys is a central part of any security policy, especially where customer data is involved. However, SaaS solutions use multi-tenant clouds, which means the vendor controls the encryption key for all customer data, including yours. Because encryption keys could be re-used among many customers, the risks of data breaches and the associated regulatory issues are much greater. This also means that the SaaS vendor can access your company’s sensitive data at any time. Not a good situation for your business when it comes to compliance. Some vendors allow customers to “Bring Your Own Keys” (BYOK). BYOK allows customers to independently generate, backup, and submit their own encryption keys to the cloud, but once they are uploaded to the cloud provider, the customer loses control of the encryption keys. If the keys are lost or stolen, the results could be catastrophic to your business.
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You may not have a choice over where your data resides
With most SaaS vendors offering a limited data center footprint, many geographical locations are off-limits, restricting your flexibility to comply with privacy laws and other regulations.
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Data ransoming - you lose full access to your data
Ensuring your data is stored in its native format and can be accessed by your teams or trusted third parties is essential for modern business. With many SaaS vendors wrapping your archived files in their proprietary format, your data is stored in what amounts to a data prison, with huge charges incurred if you ever want to move your data out of the SaaS cloud platform. In addition to this data ransoming, you are also unable to leverage archived data using data analytics or AI and ML tools to provide valuable insights that could drive more business.
Multi-tenant SaaS vendors block control over…
- Threat detection
- Application security analysis
- Cloud-native directories
- Compliance reports
- Physical datacenter security
- Identity management
- Firewall and firewall rules
- Background checks
- Encryption keys
- Security Traning
The Benefits of Archive360 vs SaaS Solutions
Features | SaaS Archives | Archive360 |
Scalability | ||
Almost unlimited data ingestion and search performance scalability | ||
Portability | ||
You have complete control over where your data is stored | ||
Store and restore archived data in its native format | ||
Security | ||
Complete control over infrastructure (e.g. – firewall rules, IP whitelist, etc.) and application security protocols | ||
Role- and Attribute- Based Access Controls (e.g. – entitle by case status, IP address, location, etc.) with active directory integration | Limited | |
Complete control over tenant, user, and content encryption keys with ability to store keys in an entirely different location than the data | ||
Compliance | ||
Meet SEC 17a-4 regulations | ||
Meet GDPR Regulations | Limited | |
Policy-driven Records | Limited | |
Compliant onboarding | ||
Management | ||
Standard eDiscovery with case management | ||
Manage any content/data type | Limited | |
Records analysis, classification and management | Limited | |
Policy-driven records classification and transformation | ||
Export and produce data for third party consumption | ||
Integration with leading e-discovery & business analytics tools | ||
Onboarding | ||
Accelerated onboarding at 50 TB per day | ||
Restore legacy archives back to native format |
Your Ideal Email and Digital Communications Archiving Solution
When seeking the ideal email and digital communications archiving solutions, review what each platform can provide you in addition to the basic archiving process. As well as best-in-class security, complete control, and scalability in your own cloud tenant, Archive360 allows you to better harness your data than SaaS archives can. With access to your data in its native format, you have the power to do more with your data, unlocking new business insight and empowering your teams through business intelligence.
Search faster, search better.
Archive360’s email archiving solution creates customizable indexes as your data is ingested. This enables higher-performing metadata searches, even of audio and video formats. This means you can identify keywords and phrases within a media file and be taken to the precise point in the file where they are mentioned. Capabilities like this are only available when your data and emails are archived in their native format in the cloud.
Does your data archiving solution let you…
- Use the latest cloud-based ML/AI and analytics tools as they’re released?
- Search, access, and analyze files in their native format?
- Find specific words and phrases within archived audio and video files?
Wherever your data comes from, it’s welcome in an Archive360 platform
Now you’ve seen the pros and cons of other email archiving solutions, review what you’ve learned when compared with Archive360’s Unified Data Governance platform. No matter what solution you currently use, we can help you migrate your legacy data to the cloud faster and more accurately than anyone else and help you secure and harness your data when it gets there. When placed alongside common SaaS solutions, the advantages of our powerful, future-proofed platform are clear.