[technical] Debt is Like any Other Trap...

19th-century U.S. humorist Henry Wheeler Shaw, better known by his pen name Josh Billings, once wrote: “Debt is like any other trap, easy enough to get into, but hard enough to get out of.” When it comes to technical debt, there’s little to laugh about. According to a recent Wall Street Journal article, The Invisible $1.52 Trillion Problem: Clunky Old Software, technical debt costs the U.S. $2.41 trillion a year due to cybersecurity and operational failures. 

At Archive360, we're at the forefront of helping organizations not only eliminate their technical debt...

...but also convert it into valuable assets. For instance: 

  • In 2012, we assisted one of North America's largest banks in retiring their Enterprise Vault email archive, migrating 2.2 billion emails to Office 365 in a legally defensible manner, resulting in over $5 million in annual savings. 
  • Earlier this year, a major financial services organization projected almost $40 million in savings over five years by decommissioning 200+ legacy applications, consistently managing multiple data types, and utilizing new data sources for analytics and AI. 
  • Today, we are proud to showcase our collaboration with Peraton in supporting federal agencies with their Cloud Smart initiatives. For the Department of Homeland Security, this includes decommissioning critical applications, migrating petabytes of regulated data to Archive360’s Data Governance platform, and ensuring the data is AI-ready. 

Technical debt encompasses numerous challenges. This quarter’s newsletter features articles and resources to help you better understand how Archive360 can help your organization reduce its debt and enhance the security and value of your most precious asset—your data. 

 

Jerry Caviston Signoff

 

Evaluate and Eliminate Your Technical Debt with Archive360

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Technical debt drains budgets and resources, diverting focus from innovation to maintenance. Many organizations, bogged down by outdated and duplicate systems, struggle with inefficiencies and heightened security risks.

Archive360’s Unified Data Governance platform offers a solution: 

  • Retire legacy applications 
  • Efficiently manage critical and inactive data 
  • Cut maintenance costs and reduce security risks 
  • Reallocate resources to strategic initiatives 

Discover how top companies have saved millions and improved data governance by partnering with Archive360. 

Jim Meyers Signoff

Revisiting Data Security Through the Lens of Data Governance (1)
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Revisiting Data Security Through the Lens of Data Governance

Do you know the most common cyber attack vectors and surfaces? 

Explore the critical role of data governance in enhancing data security, mitigating cyber threats, and improving resiliency in the face of evolving attack vectors and surfaces.

Admin Assist Enhancements & Performance 

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Our Admin Assist service now includes a Cost Monitoring section designed to help you identify potential cost savings. We've enhanced our alert system to better identify ingestion gaps and launched a new version of the Admin Portal, which provides monitoring dashboards and automated certificate expiration alerts. 

Looking Back 

In 2023, we spent more than 1500 hours monitoring your environments. This extensive monitoring has helped us identify monthly cost savings of around $7,000. Additionally, our security enhancements have led to an average security score increase of 80%. 

Looking Forward 

Starting in 2024, we will add all CSP customers to our monitoring service. We’re also integrating live Admin Assist dashboards into the Administration Portal to improve accessibility and user experience. 

For further details or questions, please reach out to our support team. 

Vlad Vescan Signoff

Product Documentation, Data Ingestion & Onboarding 

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Since January 2024, we've ingested 4300 million items, totaling 2.2PB of data, with 1800 million items (1.4PB) ingested in Q2 alone. We've encountered some throttling policies from Microsoft, which limit daily data flow into M365. These limitations, however, make our A2Z option more appealing for efficient project completion. If you're dealing with M365 data management issues, you might find this option beneficial. 

We’re excited to share that we’ve significantly improved our Product Documentation within our Customer Portal and Knowledge Base since the year’s start. Now, our User Guides are fully updated to match the current version, and moving forward, we’ll be channeling both Release Notes and Product Documentation through this efficient platform. 

Thanks to your insightful feedback, we’ve tailored this shift to enhance the quality and timeliness of the information we provide. Our dedication to delivering exceptional knowledge management to all our customers is unwavering. 

Also, our Knowledge Base features a subscription service to keep you promptly informed of updates, along with a feedback option that lets you rate articles and suggest enhancements individually. Since January, we’ve refreshed over 1,000 articles and introduced upwards of 300 new pieces, and our collection now boasts over 1,400 published articles

We’re thrilled to continue this journey and promise to bring you more consistent and detailed content with greater frequency. 

John Flanagan Signoff

Survey Results are in - Thank You!

The Customer Success team is here to ensure your organization gets the most effective use of the platform, to provide access to the resources you need, and to better understand your current and future requirements and priorities. We provide you with insights on your specific archive environment, industry best practices, and what other organizations are doing to collect and manage the many different types of data being generated today. Together with Support, we’re also an escalation point should you ever need some additional help.   

Archive360 Customer Survey 2024

Image above depicts a survey result. Top 3 concerns of customers are #1 Decommissioning legacy applications and systems, #2 Retiring data from operational applications and systems, and #3 Reducing data governance risk.

Many of you shared your thoughts, insights and ideas in a recent survey – thank you! Your answers will help drive new platform features and functionality, and allow us to provide you with additional information during your business reviews. If you’d like to schedule a conversation, or if you didn’t receive a link to the survey, please reach out to customer.success@archive360.com.

We look forward to hearing from you! 

Marian Breeze Signoff

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American bank CS
Case Study

Top US Bank Forecasts Nearly $40 Million in Savings

Discover how a top US bank achieved nearly $40 million in savings by implementing a unified data governance strategy with Archive360. Download the case study to learn how.